Welcome to the ARMA website

The Association of Residential Managing Agents (ARMA) is the only body in England & Wales to focus exclusively on matters relating to the management of residential leasehold blocks of flats. With some 200 corporate members, ARMA's founding aim is working towards improving standards for lessees, resident management companies and investor freeholders.

It is estimated that there are some 1.5 million private leasehold flats in England and Wales. Whether the buildings in which they are situated are owned and controlled by investor freeholders or the lessees themselves, a large proportion employ managing agents to handle the day to day running and ongoing cyclical maintenance of their buildings.

Managing agents have a unique and important role to play in managing other people's homes and money - a role that requires an in-depth knowledge of residential management, a wide range of skills and the utmost professionalism.