ARMA logo Putting the property management pieces in place

 

Advice Page

As part of ARMA's commitment to raising standards in the leasehold sector, we have produced a wide range of guidance materials specifically for leaseholders about the management of blocks of flats. These are all free to download... 

Important Reminder about the Financial Services Compensation Scheme and Service Charges

Service charge monies held in trust are protected by the Financial Services Compensation Scheme (FSCS). In September 2010 the FSCS announced an increase in the protection limit for savers from £50,000 to £85,000 with effect from January 2011. In addition the protection is not an £85,000 maximum whatever the size of the block or scheme. It is far greater. Read more...

About ARMA

A four page leaflet about ARMA and its members.

 

 

Appointing A Managing Agent  

A booklet about the need for managing agents, thier selection and working with them. Published jointly with The Leasehold Advisory Service (LEASE) and the Association of Retirement Housing Managers (ARHM).

 

Living In Leasehold Flats

A guide to your rights and responsibilities as a leaseholder. Published jointly with LEASE and the ARHM. 

 

Section 20 Consultation

A booklet explaining the procedures for landlords, resident management companies and their managing agents in the private sector in England and Wales to consult their lessees and tenants before entering in to certain kinds of expenditure paid for from service charges. Published jointly with LEASE.

*** The advice in this booklet is still relevant but needs to be read in conjunction with the decision in a recent case in the High Court, Phillips v Francis. Read ARMA’s statement about this case and what it may mean for S20 procedures here. ***

The Letting of Leasehold Flats

A 14 page guide to good practice and related issues when letting a leasehold flat produced in conjunction with LEASE, NLA, ARLA, FPRA, RICS, UKALA and BPF.

 

Right to Manage

How ARMA members can help with the Right to Manage situation

 

 

ARMA's Lessee Advisory Notes (LANs):

LAN 02: Lessees Carrying Out Gardening, Cleaning, And Other Duties
LAN 03: Health & Safety  
LAN 04: Lessees ' Rights to Information
LAN 05: Smoke-Free Regulations UPDATED!
LAN 06: Noise  
LAN 07: S.20 Consultation and Major Works UPDATED!
LAN 08: Accounting for Service Charges - Best Practice
LAN 09: Conveyancing
LAN 10: 21 Ways to be a great leaseholder
LAN 11: Recent Changes to the Role of the Managing Agent  
LAN 12: Anti-Social Behaviour
LAN 13: Management Fees UPDATED!
LAN 14: The Companies Act 2006 and Resident Management Companies UPDATED!
LAN 15: Insurance
LAN 17
: Condensation
LAN 18:
Flues in Voids UPDATED!
LAN 19: Formation of Residents' Association
s 

LAN 20: Appointment of a Manager by the LVT  
LAN 21Making a Complaint about the Management of Your Block
LAN 22: Fire Safety UPDATED!
LAN 23: Lessees and Resident Management Companies
LAN 24: Professional Development and Qualifications for Residential Property Managers
LAN 25: Parking Issues NEW!
LAN 26: Electronically Powered Gates NEW!
LAN 27: Employing Contractors NEW!

Service Charge Rights: A summary for leaseholders Leaseholders have important protections under Landlord and Tenant Law. They can challenge unreasonable charges; challenge poor or unnecessary workmanship; and have the right to be consulted about major works and long term agreements. We've put together this important summary of leaseholder's rights.

Freeholders on Private Estates - A guidance document for freeholders paying service charges on private estates.

Electrical Safety in Communal Areas of Residential Properties 

A 44 page guide to electrical safety in communal areas for all types of residential landlords in cluding local authorities, housing associations, freeholder companies Resident Management Companies and Right to Manage Companies; electrical contractors, installers and residents may also find the information useful.

 

Fire Safety in Purpose-Built Blocks of Flats  

A new guide to fire safety in purpose built blocks of flats. Publised by the Local Government Group this important document includes guidance on a range of topics including 'stay put' policies, alarm systems, requirements of a fire risk assessment and the law relating to fire safety in these buildings. The document also includes relevant case studies that focus on some of the common issues found in blocks of flats with suggested fire safety solutions.

 

Technical Release: Residential Service Charge Accounts 

Guidance on accounting and reporting on service charge accounts for residential properties.

 

 

 

ARMA & ERA Disconnection Protocol for Communal Areas of Blocks of Flats

Joint protocol to establish the roles and responsibilities of ARMA members and the Big 6 energy companies where power disconnection to the communal areas is considered as a sanction for non-payment. It should also act as a guide to help avoid disconnections by addressing the issue earlier in the debt- collection pathway.

A Career in Property Management

A four page leaflet with information on careers in property management.

 

 

 

Benefits of Membership Leaflet

Learn more about the range of exclusive benefits, resources and services that ARMA Corporate Members receive.

 


Key Management Issues For New Developments

A 12 page booklet for developers and their managing agents.

 

 

A Guide To The Management Of Mixed-Tenure Developments 

A 20 page booklet for developers, housing associations and managing agents.

 


Annual Report

ARMA's 2011/12 Annual Report.

 

 

Money Laundering Guidance  

This detailed guidance available to all members of NFOPP, RICS, ARP and ARMA has just been updated. The guidance explains the implications of money laundering regulations and the Proceeds of Crime Act. It is relevant to estate, lettings and managing agents. You can download the pdf or view the interactive web version. 

 

Reforming the home-buying and selling process

Industry and professionals' views on the future direction of home buying reform in England - Edited by Amir Ghani, Building Societies Association

 

 

IMPORTANT INFO: Financial Services Compensation Scheme and Service Charges

Service charge monies held in trust are protected by the Financial Services Compensation Scheme (FSCS). In September 2010 the FSCS announced an increase in the protection limit for savers from £50,000 to £85,000 with effect from January 2011.

In addition the protection is not an £85,000 maximum whatever the size of the block or scheme. It is far greater.

In April 2009 the Communities and Local Government Dept. issued a guidance note on this topic. It stated:

“Whilst any claim would be dependent on the circumstances and evidence available at the time of the claim, the FSCS would generally expect to treat the tenants (not the landlord) [In this context tenants means lessees] as being individually entitled to the protection available for that proportion of the money in the account to which they were entitled by statutory trust. This would mean each tenant being eligible for a maximum of [£85,000] compensation to cover the loss of their particular proportion of the deposited funds.”

Need more guidance on service charge accounting? Download our Best Practice guide and the Technical Release issued by the ICAEW

 

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