Welcome to ARMA

The Association of Residential Managing Agents (ARMA) is the leading trade association for firms that manage private residential leasehold blocks of flats in England & Wales. ARMA promotes high standards of leasehold management by providing advice, training and guidance to its member firms of managing agents. ARMA also produces guidance materials for leaseholders and Residents Management Companies. With over 280 firms in membership, ARMA also campaigns for improvements in the legislation governing the leasehold sector.

*** ARMA-Q: NEWS ***

15.5.13: ARMA-Q Launches!

Residential managing agents are to be independently regulated for the first time under a new regime launched by ARMA. 

The new regime, ARMA-Q, has received cross-party support and contains a number of measures specifically designed to protect leaseholders and drive up standards of residential leasehold management. Read more.

Download the new ARMA-Q Standards and Consumer Charter

Download a consumer guide to ARMA-Q

Find out more about ARMA-Q and who will regulate our members in a special edition of our newsletter:

Click to launch the full edition in a new window

"Self-regulation of management agents can boost standards for leaseholders" - ARMA writes for the Guardian Housing Network on self-regulation of its members. Read the full story...

ARMA-Q is the new self-regulatory regime for ARMA members. It aims to raise standards of residential leasehold management through independent regulation and compliance with a consumer charter and robust professional standards.